Terms & Conditions

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Commercial and Industrial Cleaning Equipment. Master wholesaler for a variety of very recognizable, name brand and private label products.

  2. Terms & Conditions

Terms & Conditions

MICHAEL'S EQUIPMENT LTD.
WARRANTY POLICY

Michael's Equipment Ltd. warrants equipment to be free from defects in material and workmanship for the stipulated time period from date of delivery to the original user. In the unlikely event that you experience a faulty product or defective part, Michael's Equipment is pleased to offer the following policy, subject to the provisions hereinafter set forth. Parts which become defective in normal use during this period due to faulty workmanship or materials will be repaired or exchanged free of charge when returned to an authorized Michael's Equipment service facility. Please obtain written return authorization and complete the warranty claim form prior to returning any parts or equipment.In all cases, freight both ways will be at the expense of the customer.

Five years (5) limited warranty on all Tundra Tusk Floor machine motors, gearboxes and machine chassis against defects in material and workmanship under normal use. Subject to the conditions below. First year will cover parts and labour; the remaining four years covers parts only.

Ten years (10) unconditional warranty on all polyethylene molded reservoirs to be free from cracks and/or corrosion.

Three years (3) warranty on all automatic scrubbers and floor machine motors and gearboxes against defects in material and workmanship under normal use, subject to the conditions below. Excludes rubber or wearable components and springs.

One year (1) unconditional warranty on labour and equipment parts under normal use, care and maintenance with the exception of rubber or wearable components and springs.

The provisions of this warranty shall not apply to any unit of Michael's Equipment which has been subject to misuse, negligence or accident, or has been repaired or altered by any person(s) outside an authorized repair depot, in any way so as, in the judgement of Michael's Equipment, to adversely affect its performance and reliability, nor to the normal maintenance services and the replacement of service items (including but not limited to electric cord, painted parts/wheels, casters, any rubber parts and springs, switches, bearings and vacuum motor) made in connection with such services.

This warranty is in lieu of all other warranties, expressed or implied, statutory or otherwise, and of all other obligations or liabilities on the part of Michael's Equipment of any kind of character including, without limiting, the generality of the foregoing liabilities for alleged representation or negligence. Michael's Equipment does not assume any liability other than that herein assumed. No person, including any distributor, agent or representative of Michael's Equipment is authorized to make any representations or warranty concerning equipment on behalf of Michael's Equipment except to refer purchasers to this warranty.

Michael's Equipment disclaims any liability or loss of production, loss of time, loss of profit and other similar indirect loss, which might occur as a result of product failure and/or defects.
TERMS AND CONDITIONS

Credit and Payment Terms: Net 30 days subject to credit approval. NSF cheque charge is $50.00. Overdue accounts are subject to a finance fee of 2% monthly or 26.8% annually. Shipments may be considered on hold/suspended for customers with past due accounts. Payment by Visa or MasterCard accepted. Debit memos/deductions from invoiced amounts received at the time of payment will not be recognized and may result in suspension of credit privileges.

Orders and Pricing: Receipt or possession of the price list does not constitute an obligation to sell. Minimum order $300.00 Net (Parts $50.00). An administrative charge of $15.00 may apply to all other orders. GST/HST tax extra. Telephone orders are accepted however to ensure accuracy please use email orderdesk@michaelsequipment.ca or fax 1-613-745-9054. Phone orders for all custom cut/made products must be confirmed in writing, marked as “Confirmation”.

Delivery and Freight: All goods are sold on F.O.B. Michael's Equipment Ltd. Paris warehouse basis. Shortages and damage must be noted on the delivery record. All such shortages/damages, including concealed damage, must be reported in writing to Michael's Equipment Ltd. within 48 hours of delivery. All risk of loss shall pass to the purchaser upon delivery to the carrier.

Returns: No goods will be accepted for return without prior authorization, shipment of unauthorized returns will be refused at shipper's expense. Goods purchased more than 60 days prior will not be considered for return. Merchandise authorized for return will be subject to a restocking charge of 20% and must be returned freight prepaid.

Sizes and Weights: All sizes and weights stated in this price list are approximate and shown for reference only.

ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

ALL PRICES PUBLISHED ARE “SUGGESTED LIST PRICES” AND ARE IN CANADIAN DOLLARS.

ALL SAMPLES CHARGED TO THE CUSTOMER’S ACCOUNT UNTIL RETURNED IN PROPER RESALABLE CONDITION.

CUSTOM OR SPECIAL ORDER ITEMS PROCESSED CANNOT BE CANCELLED OR RETURNED.